CUSTOMER RELATIONS

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GET TO KNOW YOUR CUSTOMERS

Get the knowledge necessary to better understand consumers, build partner relations and develop your business thanks to the internet and social media monitoring.

Follow discussions on social media, blogs and forums and find out what customers are saying about your brand. Reach reviews about products or services. Collect conclusions and improve your offer based on users’ opinions.

Use Inforia’s functionalities to respond to negative comments and solve problems. Improve customer satisfaction day by day by building modern customer service in line with their needs.

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Use these solutions
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Internet
monitoring
Be where your customers are, check their opinions, analyze data and respond on over 850,000 websites and portals.
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Social media
monitoring
Protect your brand image, build an engaged community and respond to customer needs
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Inforia
Application
Manage information, evaluate the effects of communication activities, send newsletters and generate media reports
Free
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